Effective Date: [01-01-2026]
Business Name: Gadget Care
At Gadget Care, customer satisfaction is very important to us. This Refund & Returns Policy explains the terms and conditions for product returns, refunds, and service-related concerns. Please read it carefully before making a purchase.
1. Product Returns
We accept returns under the following conditions:
- The product must be returned within 7 days of purchase.
- The item must be unused and in original condition.
- The product must be returned with original packaging, invoice, and accessories.
- The product should not be physically damaged by the customer.
If the above conditions are met, we will process your return request.
2. Non-Returnable Items
The following items are not eligible for return:
- Used or damaged products.
- Software-installed devices once activated.
- Special order or customized products.
- Discounted or clearance sale items (unless defective).
3. Refund Policy
Once the returned product is inspected and approved:
- Refunds will be processed within 5–7 business days.
- Refunds will be made through the original payment method.
- In case of cash payments, refunds may be provided via bank transfer.
If the product does not meet return conditions, the refund request may be rejected.
4. Exchange Policy
We allow product exchanges if:
- The product has a manufacturing defect.
- The wrong item was delivered.
Exchange requests must be made within 7 days of purchase.
5. Repair & Service Policy
- Service charges once paid are non-refundable.
- If the same issue occurs within the service warranty period, we will fix it free of charge.
- Warranty on repairs applies only to the specific repaired part.
6. Damaged or Defective Products
If you receive a damaged or defective product, please contact us within 48 hours of purchase with:
- Proof of purchase
- Photos or videos of the issue
Our team will review and provide a suitable solution.
7. Contact Us
For any refund or return requests, please contact:
📍 Gadget Care
📞 Phone: [8553522539]
📧 Email: [Gadgetcarebangalore@gmail.com]
We are always happy to assist you.